SIM Not Provisioned mm#2


You’ve just gotten a new SIM, out of excitement you quickly insert it into your device then you try using it to make a call or send a text; Call didn’t go through so also for the text. An error message comes up saying “SIM not provisioned mm#2”; you ask yourself, what is this about? How do I Fix this? What does this message mean?

SIM Not Provisioned mm#2

Well, the error message means you can’t use your SIM for calls, texts, or the internet; you ask again, why? You’ll like to get answers to these questions right? This article has provided in detail the answers to those questions; read on to know more.

To start with, let’s examine what the error message SIM not provisioned mm#2 means and what the causes are as well as how to fix it. Read this article to the end so that you’ll get satisfying answers to your question. Enjoy your reading!

What Does “SIM Not Provisioned” Mean?

SIM not provisioned is an error that means your SIM card isn’t activated or is suspended from the service provider. In other words, it means your SIM can’t share information between your cellphone and your service provider. It is an issue that prevents your SIM from being connected to the SIM card’s carrier network and in turn, becomes useless in your device.

When you experience the SIM Not provisioned MM#2, it means you won’t be able to use your phone with a (SIM not provisioned) SIM for calls and messages. It can only be used for emergency calls and other features that don’t require a SIM /mobile network to perform.

This is not something to be scared of because it rarely occurs. However, you shouldn’t rule out the possibility of seeing this error on New SIM cards and even old SIMs. When you see this error message on your device, don’t feel frustrated; it can be fixed!

Let’s see what causes SIM not provisioned mm#2.

Causes of SIM not provisioned mm#2 Error

You thinking of ways to solve the SIM not provisioned mm#2 error: 

  1. Physically Damaged SIM Card: A physically damaged SIM Card makes it difficult for your phone to read data on the SIM to your phone.
  1. SIM Card not properly inserted: Maybe due to new phone excitement or probably you were in a hurry, you may insert the SIM card wrongly. Your phone won’t recognize the SIM if inserted wrongly as it cannot communicate with the carrier. This could also cause the SIM not provisioned mm#2 error.
  1. SIM Card NOT Activated: If your SIM card is not activated (or yet to be activated), then you’ll get the SIM not provisioned message. If you’ve just gotten a new SIM, it needs to be activated before you can use it. Simply contact your carrier to get the SIM activated.
  1. Your Service Provider not Available: This is also one cause of the SIM not provisioned error message you’re getting. When the Network is under maintenance or temporarily down, this may cause network failure and in turn SIM not provisioned. You only need to hold on for the network to be back up and the error message should disappear.
  1. Out of Network Coverage Area: Mobile networks such as AT&T, T-Mobile, and Verizon reach certain countries and may not be available in others. If you’re in one of the countries where the Network coverage isn’t available, then you’ll get the SIM not provisioned message.

Now that we’ve seen the causes of SIM not provisioned mm#2, let’s now see how to fix it.

How to Fix SIM Not Provisioned MM#2 Errors

It may be difficult to know the right approach to solving this issue, this is why you should understand that if one method doesn’t work, try out another fixing method. Check out 9 fixing methods below; 

  1. Restart Your Phone

In the first instance of seeing the SIM not provisioned mm#2 message, one thing you should do is restart your phone. This is something often overlooked by many, but simply doing it can solve the problem with ease.

Network providers recommend that you reboot your device after inserting a new SIM card; this is to enable the SIM card to fetch network options on your device.

Related: Guide Access not Working iOS

All that it involves for this process is just the usual steps for restarting a phone. Wait for the phone to restart then you try checking if the error message is still there. In most cases, this process should solve the issue.

Simply press and hold down the Power button of your phone till a list of options displays. Choose restart/reboot. You can also just power off the phone and after a few seconds, power it on again.

However, if the error message is still there, then look into other ways of fixing it. See more fixing methods below.

  1. Correctly Insert the SIM Card

Sometimes when the SIM card is not properly inserted in the phone, it just might be the cause of the SIM not provisioned mm#2 error messages you’re getting. On the other hand, it can also be because of a bad SIM shape or SIM card slot.

To rectify this issue, check if you have placed /inserted the SIM in the right way and position; if not, remove and insert it the right way. To do this here is what you should do:

ü Switch off your phone and open the SIM slot to find the card; you’ll need a SIM ejector to open the SIM Card slot so you can remove the SIM easily.

Note: Some phones have their SIM slots at the back of the panel which may involve removing the battery; while others have it on either side of the phone.

  • Upon removing the SIM card, clean it by dusting it with a dry cloth or blowing out the dust.
  • After cleaning, now insert the SIM back into the phone’s SIM card slot. There is usually a form of engraving (illustration) next to the SIM Card slot that shows how the SIM should be placed, and the right orientation. Follow that instruction, and carefully insert it. Ensure it is properly placed!
  • Switch on the phone again.

In addition, Check the SIM Card if it’s physically Damaged;

Check the SIM card if it’s broken, punched, or out of shape. If the SIM card is free of damages, proceed to insert it properly into your phone.

On the other hand, if you notice that it is damaged; simply approach an authorized SIM outlet to get a new one.

After this process, provided it’s not a network problem or SIM card Activation issue, the SIM not provisioned mm#2 error message shouldn’t appear again. If it does appear again, you may try testing the SIM card in another phone or try out other fixing methods.

  1. Activate Your SIM Card

This is one thing many don’t pay attention to. It could be a case of a deactivated SIM (for old SIM) or yet to be activated SIM (for new SIM). In this case, you only need to go activate the SIM via the carrier’s website or by contacting the authorized personnel for SIM activation or better still contact your network provider.

Normally, a new SIM after registration should be activated within 24 hours. If this is not the case, contact the platform/personnel you get the SIM from or a nearby authorized SIM outlet; you’ll be informed on what to do. If truly you have successfully registered and activated it in the first place, then it’s an external issue; if not, you may need to do the activation process again.

In addition, you should be patient with it. A newly registered SIM takes up to 24 hours before it can be fully activated.

  1. Update Carrier Services

Carrier service is an app that controls your device (phone) network services. It serves as a means of communication between your phone and mobile networks. If you have an outdated carrier service app, it could also cause SIM not provisioned mm#2 error.

All you need to do is update your carrier service app. It allows your network provider to update your device network and other related settings. This will in turn improve your cellular network connectivity and performance.

To do this,

  1. Launch Google Play
  2. Tap your account profile to open the menu
  3. Select manage apps and device
  4. Under Updates available, tap See details
  5. Look for the Carrier Services app
  6. Tap Update
  1. Enable and Disable Airplane Mode

This is one of the easiest fixing methods for SIM not provisioned mm#2 error. Enabling Airplane mode disables all connectivity (including internet and cellular network) in your device. On the other hand, disabling Airplane mode is aimed at re-establishing fresh connectivity for your device to possibly solve the SIM not provisioned error.

After you have done that, try to make a call or send a text using the SIM, if it goes through then it’s working; if not, try other fixing methods.

  1. Contact Your Network Provider for Possible Solution

This is more like an addition to Fix 3 in this article. If you’ve tried several methods to fix the issue; but all hasn’t been working, then it’s time to contact your network provider. Explain the issues to them and the steps you’ve taken to fix the issue.

Recall that I mentioned “external issue” earlier in this article. That external issue could be an issue from the activation server, which may be what is preventing your SIM card from being activated and in turn the cause of the SIM not provision mm#2 error.

When you contact your carrier or network provider and explain the issues to them, they’ll commence an investigation on where the issue is coming from. If the issue is from the activation server, you’ll be asked to be patient for a while so they can rectify the server issue; if not, you’ll be informed on what to do.

Note: An issue from the activation server can cause a delay in the SIM being activated.

  1. Use the SIM Card in Other Devices

This method will help you know where the issue is coming from; whether it’s from your phone or the SIM card. You can get another device to test the SIM so to be sure it’s working. Simply insert the SIM card into a different phone and try checking if the SIM is not provisioned MM#2 error message appears.

If it doesn’t appear, try making a call, if it goes through then the SIM card is working; if not, then it’s an issue from the SIM card. To rectify this, you may need to activate it or get new as the case may be. 

  1. Try out a New SIM Card

After you have tried all possible fixing methods, and still the issue isn’t solved, request a new SIM Card. Approach an authorized SIM outlet to get one; that you can link with your existing account.

This should solve the issue provided that the issue isn’t from your device.

  1. Contact your Network Provider for Help

The SIM card not provisioned MM 2 issue comes from the SIM in almost all cases. Provided you don’t know the cause of the issue and you’ve tried all of the above-listed fixing methods but still not working, then it’s time to contact your Network provider for help. Your network provider should understand the issue better and they should be able to fix it for you.

You can reach out to your carrier/ Network provider online, via call, or visit them at their nearest office. It all depends on what is convenient for you.

Quick Note:

SIM not provisioned error mm#2 affects mobile devices that use SIM cards. Provided that the SIM card is compatible with the device and can be placed in a SIM slot, then these above fixing methods will work.

In a Nutshell

Now you should understand what SIM not Provisioned message mm#2 is all about as well as what the causes are and how to fix them. In summary, here are the fixing methods once again:

  • Restart your Device
  • Toggle off and on Airplane mode
  • Update Carrier Services
  • Check the SIM if it’s correctly seated in the SIM slot
  • Check if the SIM is activated, if not, activate it at an authorized SIM outlet.
  • Contact your carrier/ Network provider for help
  • Check if there’s any physical damage to the SIM. If there is, request a new one.   

Just like I said earlier, if none of these fixes work, contact your network provider for assistance in solving the issue or for a New SIM card.

Final Thoughts

Take precautions when handling your SIM card especially when you insert it into your device. In addition, if you wish to don’t understand any SIM configuration terms, simply contact your network provider for explanations and the best way to go about the configurations.

The SIM not provisioned mm#2 error can be avoided, take precautions, take the right steps during registration and activation, and finally be careful with the physical handling of your SIM.

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